Sensitization for Cleaning Staff

Thiruvananthapuram Railway CHILDLINE organized a Sensitization Program for the Cleaning staff at the Meeting Hall, Central Railway Station, Trivandrum

Ms. Aiswarya Lawrence (Team Member, RCHD) imparted the knowledge about the CHILDLINE, Child Rights and its activities to the Cleaning Staff of Railway Central Station, Trivandrum

“Childline, Child Rights and Its activities”, was a sensitization program organized by Thiruvananthapuram Railway Childline, on 9th November 2022. It was given to the Railway cleaning staff of TVC and the program was conducted in the Meeting Hall, TVC. Mrs. Zeena Sunil, Coordinator of Railway Child Help Desk (RCHD) welcomed the Secondary Stakeholders to the program.  The session was handled by Ms. Aiswarya Lawrence, Team Member, RCHD.

The main aim of the program was to make the cleaning staff of TVC understand about the child rights, Childline and its activities. The class started by mentioning the Rights of Child and explained along with examples. An introduction of CHILDLINE, Working Procedures, Aim and Services of the Childline were also mentioned briefly and with examples.  Ms.  Aiswarya make the session very interactive. She conducted an Icebreaking session to make the staff active.

Cleaning staff are considered as secondary stakeholders of Railway Station. They are the people who move into every corner of TVC regarding their working purpose. So the program helps them to find the children in need and provide them necessary attention. CHG (Child Help Group) meetings are conducted every month by Railway Childline and cleaning staff representatives, Chief Health Inspector, in the meeting said that new members in the cleaning staff needed an awareness session about Childline and its activities.  This is why Railway Childline decided to give an awareness program for them. So they know how to identify a child in need and take necessary action.  

At the end of the session Ms. Zeena Sunil, Coordinator RCHD appreciated the staff for helping the Cleaning Staff during different difficult situations. She concluded the session by clarifying the questions raised by the staff. There were 35 staff members attending the session. The vote of thanks was delivered by Mrs. Beena, Team Member, RCHD and Mr. Brifin, Chief Health Inspector, TVC appreciated the session and RCHD team. A feedback note was given by the cleaning staff members and they asked for conducting such sessions again.

Railway Childline is an active and effective part of Childline. The outreach programs of the project mainly focused on child protection and providing awareness about Childline and its activities.