DisclaimerWith effect from 1st August 2023, the CHILDLINE operations were handed over to the District Administration - Thiruvananthapuram.

CHILDLINE: 1098

A project in collaboration with the Government working 24 x 7 with a helpline 1098.

Mission

CHILDLINE’s focus is to attain every child in need and ensure their rights and protection through the Four Cs;

  • CHILDLINE
  • CONNECT through technology to reach the ‘last mile.’
  • CATALYSE systems through active advocacy.
  • COLLABORATE through integrated efforts between children, the state, civil society, corporate, and the community to build a child-friendly social order.
  • COMMUNICATE to make child protection everybody’s priority.

Project Description

CHILDLINE is a 24-hour free emergency outreach service for children in distress under the ministry of Women and Child Development with the support of Non-profits and different Government departments. Toll-free number 1098 is used to reach the distress message to the CHILDLINE call center connected to each district intervention unit. The first CHILDLINE in Kerala was under the initiative of the Don Bosco Veedu Society.

Services Numbers
Medical 7
Shelter 251
Restoration 22
ESNG 511
Missing /Parents asking help(Traced/ESNG 27
Missing Child Found (Shelter/Restoration) 6
Unclassified/Sponsorship/ DNF 432
Shelter 251
Protection from Abuse(PFA) 560
Total Interventions 1816

Railway Childline

Providing Care and Protection to children: A joint initiative of Ministries of Women & Child Development and Railways This venture is for the care and protection of children who land at the railway station. We work in collaboration with the Indian Railway. They are kind enough to give us a booth on one of the platforms. We have 12 staff working on this project. This is a 24 x 7 service.

A large number of children who run away from their homes use railways as a mode to travel. There are also children who are trafficked and transported or lost through railways. The Ministry of Women and Child Development and the Ministry of Railways have jointly taken the initiative to ensure the care and protection, security, and well-being of run-away, unaccompanied, and trafficked children who come in contact with the railways.

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